Stage 1: Dive into BambooHR! Your journey begins by logging into BambooHR with your personal email. This is where you'll create your account and get set up!
Stage 2: Onboarding Tasks Await! Complete all the exciting onboarding tasks assigned to you within BambooHR. We've made it simple and straightforward.
Stage 3: Your PAC Credentials Are Here! Keep an eye on your inbox for an email from "support@2sic.com". This email will contain your new PAC credentials. On your first login, you'll be prompted to set a new password and configure Multi-Factor Authentication (MFA) – it's super important for security!
Pro Tip: Make sure to download the Microsoft Authenticator app from your Apple App Store or Google Play store beforehand to make MFA setup a breeze!
Stage 4: Device Setup Made Easy! Get your devices ready. Remember to connect your laptop to Wi-Fi *before* attempting to sign in for the first time. We're here to help if you hit any snags!
Stage 5: Unlock Key Resources! Once your devices are set up, you'll gain access to all the essential tools and resources you need to thrive at PAC. Welcome aboard!
Microsoft Teams: Your Collaboration Hub!
Get ready to connect and collaborate seamlessly! Microsoft Teams is your go-to for team communication, meetings, and shared workspaces. Download the desktop app right here: Download Microsoft Teams for Desktop.
Microsoft Office Suite: Productivity at Your Fingertips!
Good news! Microsoft Office (Word, Excel, PowerPoint, etc.) comes pre-installed on all PAC computers in North America, so you're ready to roll from day one.
Need to install it manually on another device? No problem! Head over to Your Account, click "Install Office," and follow the simple wizard prompts.
SharePoint: Your Central Knowledge Base!
SharePoint is the heart of communication and information sharing at PAC! It's where you'll find company news, project documents, and essential resources. Access our Global SharePoint here.
Just a heads-up: You'll need your active PAC Microsoft Account to dive into any sites beyond this portal!
Beyond the Basics: Other Microsoft Tools!
If your role requires specialized tools like Microsoft Visio or Microsoft Project, and you're licensed for them, you can easily find their downloads under "Apps and Devices" on your Your Account page. We've got you covered!
Zoom: For External Connections!
While Teams is our internal hub, some projects might require Zoom for external meetings. If your role needs Zoom Workplace, please chat with your manager to arrange a specialized license and account from PAC. Get ahead by downloading Zoom here: Zoom Download.
Barracuda E-Mail Filter: Your Inbox Guardian!
At PAC, we take your security seriously! Barracuda helps protect your inbox from phishing and other threats. You might receive automated messages from pacit@pacgroup.com about potential risks. Don't worry, just use the automated buttons within those emails to respond safely!
Adobe: For Your PDF Needs!
If your role involves working with PDFs, you might need Adobe. Please consult your manager to request an Adobe license for your account. Once approved, you'll receive an email directly from Adobe with instructions to create your account and download the software.
Slack: Connecting with Amazon Projects!
For many of our Amazon-related projects, Slack is the primary messaging platform. Access to Amazon-hosted Slack is granted directly by Amazon, while PAC-hosted Slack is managed by your IT Department.
Ready to get started? Download the Slack client here: Slack Downloads.
Microsoft 365 Applications
Guide to downloading and installing Microsoft 365 applications.
Learn more
- PAC Global SharePoint: https://pacgroup.sharepoint.com/sites/PACGlobal
- BambooHR: https://pacgroup.bamboohr.com/
- ICT Ticketing Portal: https://ict.faa-pacgroup.com/
- SAP Concur: SAP Concur
For General Onboarding questions, please contact:
For Technical Support questions or issues, please contact:
We value your experience! Please take a few moments to share your thoughts on your onboarding journey by completing this short survey. Your feedback helps us make the process even better for future PAC team members.